Privacy Policy

Information We Collect

At LeatherXpress, we collect information that helps us provide you with exceptional leather restoration services. This includes:

Personal Information

• Contact information (name, email address, phone number)
• Service details (leather items brought for restoration)
• Pickup/delivery preferences
• Communication preferences

Technical Information

• IP address and browser information
• Website usage data through cookies and analytics
• Device information when accessing our website

How We Use Your Information

We use your information for the following purposes:

• Providing professional leather restoration services
• Communicating about your service requests
• Processing payments and maintaining service records
• Improving our services and customer experience
• Complying with legal obligations

Information Sharing

We respect your privacy and do not sell your personal information. We may share information in these limited circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or legal process
• To protect our rights or safety
• In connection with a business transfer or sale

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data storage and transmission
• Limited access to personal information
• Regular security assessments
• Staff training on data protection practices

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability

Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve website functionality
• Provide relevant content

You can manage cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

Contact Us

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Policy Updates

We may update this privacy policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the effective date
• Notify you of significant changes

Last updated: November 13, 2024